Technical Business Analyst
Technical Business Analyst
Virgin Media
London, England
Job ID : 6646715132535250544954596e56565049513d3d
Job Description :
Function:
Market Research/Intelligence
Closing Date:
28/02/2023
As the Technical Business Analyst you’ll be part of the Value Creation team, one of the workstreams within the E-commerce area of Digital Sales. E-commerce is the key growth channel for our business and we’re accountable for delivering sales revenue targets for Virgin Media O2, spanning Cable acquisition and Mobile acquisition/upgrade. The Value Creation team is focussed on building new features to improve the Cable acquisition journey and increase the overall conversion rate. We’re looking to make a step-change with innovative thinking and learning from best-in-class players outside our industry to transform our journeys
Tell me more, tell me more:
The role of the Technical Business Analyst is to support in the delivery of each initiative, drawing out key technical details and identifying areas of improvement through analytical thinking and problem solving. You’ll be delving into the detail to understand business impacts and technical detail and communicating these clearly to our engineers, delivery team and stakeholders. You’ll assist in all aspects of delivery and be able to link this to benefit realisation and where necessary in planning/ideation. This will be an instrumental role as part of relatively new team. You’ll report into the Senior Product Owner and help them and the Delivery Managers to oversee full delivery of our strategy and goals.
Who we are
At Virgin Media O2 we're going All In, to remove bias and barriers for our people and our candidates. We're working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey.
You’ll be doing all this:
- Capture the business goals and objectives within each initiative and ensure the plan to reach these is broken down into doable tasks
- Align with the Sales Tech Lead and Delivery Managers to analyse and capture Technology/CIO requirements, integration points and dependencies
- Identify the deliverables needed and facilitate estimates
- Produce requirement documentation to a high standard for internal teams and key stakeholders, including Jira stories and provide requirements via this platform
- Analyse technical documentation and provide delivery teams with relevant and useful detail to deliver requirements
- Support in analysing relevant data/reporting to identify opportunities and where we can link initiatives to benefits
- Ensure that impacts can be accurately measured and work with other teamsto identify and set up reporting
- Identify and work with stakeholders to ensure buy-in and alignment
- Manage requirements throughout the delivery, ensuring effective scope control and solution compliance to requirements
- Review deliverables and provide constructive feedback.
- Liaise with relevant teams such as IT or third parties where there are delivery dependencies
- Monitor project progress and address potential issues
- Contribute to continual improvement to quality and best practice
If your preferred location isn’t listed, but you feel this role could be right for you, please connect with the recruiter to discuss in more detail.
The must haves
In order to be considered, you must have the following experience;
- Excellent analytical and problem-solving skills
- Strong working experience with Excel, PowerPoint and Jira
- Must have a resilient character and be able to handle adversity effectively
- Strong technical background and understanding
- Comfortable operating at pace and with ambiguity, able and willing to pivot where necessary
The other stuff we're looking for
We'd also love you to bring;
- Understanding of agile ways of working
- Experience in a fast-paced e-commerce team
- Naturally curious about digital and a fast learner
- Strong stakeholder management skills
What's in it for you?
As you're already a valued member of the Virgin Media or O2 family, you'll know lots about the amazing stuff we do to take care of our people.
As we're prioritising our amazing internal talent, this role is only eligible for internal applicants or applications from our contingent workforce.
Next steps
If you think you've got what it takes to make a move, we'd love to hear from you.
It's important that you take the time to submit a formal application via Workday.
Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage interview process
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Company Details :
Name : Virgin Media
CEO : Lutz Schüler
Headquarter : Reading, United Kingdom
Revenue : $100 to $500 million (USD)
Size : 10000+ Employees
Type : Company - Public
Primary Industry : Cable, Internet & Telephone Providers
Sector Name : Telecommunications
Year Founded : 2006
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Details
: London, England
: Today
