To maintain professional conduct in the face of difficult situations and challenging customers. To be compliant with Industry and Statutory Legislation (you are

In this fast-paced hands-on role, you will support our clients with the delivery of their projects, from creating project plans, undertaking data analysis,

Guides and coaches the Team on how to use Agile practices and principles as defined within the scrum guide promoting the team's ability to deliver high quality

Excellent telephone manner and build a competent knowledge of telephone system. Effectively using the DP workflow system to prioritise and deal with incoming

Assisting the wider team in the production of Monzo's entire suite of capital and liquidity regulatory reports and disclosures (including Pillar 3).