Location: Whiteley

Salary: £35,000 - £40,000 DOI

Hours: 08:30-17:30 Mon-Fri (40 hours per week)

Co-workers: 650+

Who we are: Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to in excess of 800,000 Corporate citizens globally.

We’ve built an award-winning team of ambitious, inspiring and innovative individuals, who act with integrity and knowledge in all that they do.

We’re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves.

Want to join our journey? Read on..

The task at hand:

We have an exciting opportunity for an experienced Business Analyst to join our dynamic and growing Business Change team! As a Business Analyst you will work closely with all areas of the organisation to support the enhancement, refinement and implementation of our core business processes.

The Business Analyst plays a key role in supporting all business change through investigation and analysis of business requirements and their associated processes, working with the business representatives to drive efficiencies and improvements.

Supporting a roadmap of exciting business transformation, you will be an integral part of the team responsible for the delivery of both functional and technical programmes.

Responsibilities will include:

• Working in conjunction with Users to analyse requirements, construct workflows and diagrams

• Work with the wider Business Change team to define project requirements by identifying and documenting , user stories and process maps
• Support the continuous improvement of business processes by writing and updating process maps and procedures, where required
• Support training and demonstrations to both staff and customers of systems implemented, where required
• Support with testing of releases, where required
• Work with the Marketing department to construct the look and feel of defined requirements
• Act as a source of expertise to all stages of software development life-cycle

You'll be great in this role if: You have previous experience as a Business Analyst working in an agile software development environment. alongside experience with Salesforce or equivalent CRM platform. In addition, you will have outstanding attention to detail, excellent communication skills and the ability to manage multiple tasks simultaneously.

To enable our people to do their best work and reach their full potential, we offer:

• Hybrid working (Agile working policy)
• 25 days holiday + bank holidays
• Up to 12 paid hours a year ‘My Time’
• Day off for your birthday
• Employee Wellbeing programme and 24/7 access to Mental Health support
• Discount for all staff on tech and all the latest gadgets
• Discounted Gym membership and subsidised FitBit
• All expenses paid company events and parties
• Employee reward programme and annual awards
• Limitless professional development with access to our in-house training academy
• Enhanced Maternity and Paternity pay (based on length of service)
• Cycle to work scheme, fresh fruit & eye-care vouchers
• Access to our exclusive Onecom extras portal with over 3000 discounts for different retailers
• Referral bonus

Apply now

Can you see yourself here? We would love for you to apply!

Or, know of someone who would be a perfect addition to our team? Let them know too.

Equality, Diversity & Inclusion

Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010, and building an accurate understanding of the make-up of our talent pools in encouraging equality, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives.