What's involved with this role:
Interim Business Analyst Reference no: Westminster RQ821608 Pay Rate: Up to £370 per day PAYE depending on experience (TBC) Role Length: This opening assignment is for 3 months (possible extension) The Digital & Innovation programme project team are looking for a technical business analyst to support with the next phase of disaggregation activity, supporting: Technical disaggregation planning – a look into tools, platforms, contracts and licence, System rationalisation and Emergent and spin-off projects related to the above – including platform specific project BA support and emergent rationalisation and Digital Asset management projects. You will work across the whole of the Digital and Innovation portfolio, supporting activity across core IT and technology, customer and digital, and the Smart City ambitions to make Westminster a world class City for All. This will require a proactive and relentless focus on delivery. The role is an enabling one, with user need at the heart of the approach taken to improve outcomes for the people of Westminster. You will be responsible for analysing and documenting business requirements and processes to ensure that technology solutions are aligned with business needs. You will work closely with stakeholders across the Local Authority to understand business requirements. You will drive a change to the culture of the organisation as part of the Digital and Innovation portfolio. You will work across complex business areas and multidisciplinary product teams to analyse and articulate user need. You will create research and analysis plans to help gather evidence to guide decision-making in nuanced areas where simple answers are not possible; build and execute backlogs of work; use data to ensure services are accessible, intuitive and simple You will engage with service areas across the organisation to help them understand agile ways of working as well as the business analyst’s skill set, and to help them articulate the possibilities in their area for digital transformation. You will measure value and use qualitative and quantitative data to inform product development decisions. Translate the vision into prioritised, deliverable user stories backed up by evidence. Take considered, data-driven decisions and have the humility to learn from mistakes. Track and monitor product performance and user outcomes to iterate and improve on features. You will use agile methodology and apply an agile mindset to all aspects of your work. You will create a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery. You will create processes, scenarios and maps to help test new and redesigned services throughout their lifecycle. You will demonstrate a deep understanding of modern technology and data platforms, including the range of available technology choices. You will make informed decisions based on evidenced user need and value for money. You will collaborate with stakeholders to identify and document business requirements, process flows, and use cases to support the design and development of IT solutions. You will identify and analyse existing business processes to optimise and improve efficiency, quality, and productivity. You will translate business requirements into technical requirements, including user stories and functional specifications, for the development team to create a technology solution. You will identify and evaluate potential risks associated with technology solutions and recommend mitigation strategies to minimise risks. “Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

• Previous experience in a similar role
• Deep understanding of the business analysis profession and skills
• Understanding of product thinking and the product development lifecycle
• Knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
• A deep understanding of user-centred design and service design
• A deep understanding of agile ways of working and software development practices
• Knowledge of the cross-government DDAT framework and wider developments in government digital transformation
• Experimentation and innovation techniques
• Successful track record of working across multidisciplinary teams to deliver digital products using agile methodology in a large and complex organisation
• Experience in understanding and balancing client, organisational, and technical needs and knowing how to balance these when recommending decisions
• Experience of working as a business analyst in teams building products and platforms from inception to live.
• Experience working in digital in the public sector
• Experience taking an active part in the public sector digital community
• Experience taking part in user research; articulating and championing user need; and putting data behind narratives to help drive good decision-making
• Ability to work in agile ways, identifying problems to solve and building evidence to drive product decisions
• Ability to build and execute a backlog, translating user need into user stories
• Ability to visualise service journeys across large and complex delivery areas; map current and future processes, to quantify steps and pain points, and to prioritise development as well as agree product scope
• Ability to lead investigations into service gaps and friction, and make recommendations for service improvement
• Ability to gather, distil, and simplify for an audience large amounts of data, judging what is and isn’t important, including writing reports that quickly help someone understand the problem to be solved
• Ability to advise on the best mapping, data-gathering and investigative tools for teams
• Ability to embody a product mindset and be intensely user-focused, using qualitative and quantitative data to track progress against user outcomes.
• Strong communication skills, including communicating methodologies and projects to a diverse, non-expert audience who may be sceptical of a user-first or agile approach.
• An absolute commitment to meet user need in the best, most efficient way
• Ability to flex delivery approaches depending on context
• Coaching and mentoring
• Passionate about tech for good and with a proven desire to work in an public service organisation solving complex problems.
• Ability to lead testing exercises for services across multiple channels comprehensively, including UAT and technical testing

NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Other preferable/desirable details to include on your CV, if applicable: JE If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below:

Job Ref: Westminster RQ821608

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.