Job Detail

IT Support/ Customer Service Advisor

IT Support/ Customer Service Advisor

Uniting People

Manchester, England

Job ID : 66467151325352465159665a6d5642494b673d3d

Job Description :

IT Support/Customer Service
Full Time/Permanent
Trafford Park
£23,000 salary

Start Date: February/Mach 2023

Role:

  • You will be speaking to clients via phone, live chat and email
  • You will act as the prime customer contact point for all query types
  • Keeping clients up to date throughout
  • Escalating issues in a timely manner
  • Handle and resolve end to end customer enquiries aiming for a first time fix
  • Clearly communicate timelines
  • Liaise with internal teams
  • Actively manage the back office/admin to make sure that customer service levels are met

Benefits:

  • 25 days holiday + Bank Holidays
  • Option to buy/sell holiday days
  • Great progression opportunities - move to management of specialize within a certain team
  • Company bonus
  • Pension Scheme
  • Life Assurance
  • Income protection
  • Childcare vouchers
  • Enhanced maternity/adoption leave
  • Online discounts
  • Eyecare vouchers
  • Paid time off for volunteering

Apply Now!

Job Types: Full-time, Permanent

Salary: £23,000.00 per year

Benefits:

  • Free parking

Schedule:

  • Monday to Friday

Work Location: One location

Company Details :

Name : Uniting People

Headquarter : London, United Kingdom

Revenue : Unknown / Non-Applicable

Size : Unknown

Type : Company - Private

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Details

: Manchester, England

: 23000 GBP ANNUAL

: Today

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