Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

Library Services are looking for an enthusiastic, friendly and adaptable person to join our team providing front line library and computer user support for students and staff. As a member of the Library Services team based in one of our libraries you will be comfortable supporting traditional library and information activities and first line support for computer users. Reliability and some flexibility are required to maintain the advertised opening hours.

You should be qualified to GCSE level, or equivalent, Grades A-C/4-9 in five subjects, including English and Maths; candidates who lack formal qualifications but can offer significant, relevant experience may also be considered. You should have good communication, customer care and team working skills. A good working knowledge of Microsoft Office applications software, internet and email is essential as is the ability to relate this to user support. Experience of working within a customer focused environment in a front-line service and a willingness to acquire new skills as required is essential for this post.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join LJMU as we approach our bicentenary in 2023 and launch our new strategic plan.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.

Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.