Position Type: Permanent, Full-Time

Work Pattern Shift Working - including nights and weekends

Department: Operations Control Centre

Location: East Midlands Airport

Responsible to: OCC Manager

Role Summary

Responsible for carrying out all daily operational activities and ensuring consistent, concise information flow with customers and group airline departments.

Ensure that all flights are ready for on-time dispatch and conform to Company and legal requirements.

Responsibilities

· Co-ordinate the short-term crewing of all operated flights in accordance with company policy and relevant legislation to achieve a safe and efficient flying programme.

· Effectively communicate with other OCC staff and update the OCC Shift Supervisor on any ongoing crewing related issues and proposed solutions.

• Carry out the following for ad-hoc flights and disrupted schedules:
• Use all resources available to ensure all scheduled flights in the operational period are correctly crewed.
• Ensure revised crew schedules are compliant for the operational period.
• Ensure all travel and accommodation arrangements are made, changed or cancelled as required.

• Comprehensively hand over ongoing work and upcoming risks, challenges and opportunities to the relief shift with the aim of maintaining a robust flying schedule with respect to flight crew.
• Account for and track non-flying personnel on West Atlantic aircraft.
• Manage crew training requirements within the period of responsibility ensuring that crew do not operate with a critical training check expired and that any disrupted training is reported to the OCC Supervisor and the relevant Training Department.

· Support/assist with crew requirements e.g. accommodation and transportation as appropriate. Respond to aircrew enquiries. Update daily theflight crew management system.

• Carry out all departmental administration to the required standards, timelines and regulations.

· Ensure confidentiality of all sensitive information and data received in the OCC is maintained at all times in accordance with good practice and legislation.

• Maintain professional standards and behaviours in accordance with good practice and company policy.

Academic/Educational Requirements

• Educated to ‘A’ level or equivalent

Required Skills/Experience/knowledge:

• Minimum 2 years recent Aviation Operations experience, preferably in an airlines operational control or crew planning environment
• Sound knowledge and understanding of FDP Limitations
• Proven ability to work under pressure
• Use of aviation specific computer software including flight planning and ops control
• Effective and proven positive interpersonal skills and a demonstrable ability to work within a team.
• Excellent communication skills (both written & verbal)
• Proven problem solving & Planning skills
• Attention to detail and numeracy skills.

Terms and Conditions:

· £24,239 plus £2500 shift allowance

· Holidays

· Continental Shift Pattern (4on 5off 5on 4off 5on 5off)

· Pension

Job Types: Full-time, Permanent

Salary: £24,239.00 per year

Schedule:

• 12 hour shift

Work Location: One location

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