You will also manage and take ownership of the coordination and management of the company Net Promoter Score (NPS) programme and provide support to the reporting and compliance regime.

This is an interesting and varying role, you will take a leading role in coordinating various events and provide adminstrative and general hospitality support, such as ticket sales, and data management including financial trackers, for the likes of our OCS Awards, Young Sportsperson and various conferences.

Other Responsibilities will include:

• To manage and take a leading role in the coordination and management of the company Net Promoter Score (NPS) programme, and providing support to the reporting and compliance regime.
• Organise and facilitate NPS training sessions.
• To manage departmental administration requirements across the team to ensure effective support is provided consistently and meets business timelines. (to include management of financial information, diaries, travel, expenses and Puchase Orders in support of budget management)
• Support on all events run by the Events and Hospitality team as required.
• Event coordination - Coordinate and deliver internal and external events including, but not limited to, employee recognition (Awards), Young Sports Person Awards, marketing (trade exhibitions, seminars) and senior conferences / meetings, including coordinating of invitations, spreadsheets, project plans, budgets etc.
• Book hotels, travel etc as required.
• Administer expenses as required.
• Travel and stopovers will be required wherever the events might be.

Qualifications and Experience required:

• A good educational background to GCSE or equivalent as a minimum
• Administration management qualification desirable
• Project Management qualification desirable
• Event Co-ordination qualification desirable
• Extensive experience and understanding of business administration
• Proven ability to work as part of a team in a customer (internal/external) focussed environment.
• Excellent verbal and written presence with ability to produce timely and accurate information/reports as required
• Excellent phone manner
• Strong organisational skills with strong problem-solving abilities and eye for detail.
• High degree of experience in using Microsoft products amongst other software applications
• Experience of Events and Customer Satisfaction would be an advantage
• Flexibility to travel Nationally, as and when events are on

What will you get in return?

• An enhanced pension scheme (above auto enrolment rates) - to save for the future
• Life Assurance – to protect your family should the worst happen
• 25 days holiday, plus 8 bank holidays on top
• Option to purchase additional annual leave
• Private Medical Insurance – to protect you
• Access to 100s of high street discounts
• Financial Wellbeing support - Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support

Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.