Receptionist
Receptionist
Thistle
Luton, East of England, England
Job ID : 6646715132535247544944646e5639504a773d3d
Job Description :
Receptionist
Employment Type - Flexible
Thistle Express Luton is a 3* hotel aimed at the savvy, value conscious traveller. It is a 152 bedroom hotel with modern design, stylish bedrooms, friendly service and fast, free Wifi. The hotel is in a great, central location, next to The Mall, a 5 minute walk from Luton train station and only 15 minutes from Kenilworth Road Stadium.
The Role
As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times.
Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.
What we look for
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment
What's in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Generous recommend a friend scheme
- Apprenticeship (from Level 2 to Level 5)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- ...and many more!
Company Details :
Name : Thistle
CEO : Jon Scott
Headquarter : London, United Kingdom
Revenue : $100 to $500 million (USD)
Size : 1001 to 5000 Employees
Type : Subsidiary or Business Segment
Primary Industry : Hotels & Resorts
Sector Name : Hotel & Travel Accommodation
Year Founded : 2013
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Details
: Luton, East of England, England
: 19349 - 20944 GBP ANNUAL
: 2 days ago
