We are looking to hire a bubbly, friendly receptionist at our award winning massage spa in Rochester Kent who has high standards in customer service face to face and on the phone. This position type is self employed, so it would suit someone who is already working for themselves that would like extra income.

Our shop opening hours are from 9am-8pm everyday. We already have one receptionist doing around 25-30 hours each week and would like another to help cover our shop opening hours.

The hours we can offer is anything between 25-35 hours each week at £11 per hour. This position does include help covering our busiest business times like weekends, so it is a must that the candidate can work either a Saturday or Sunday each week. The days and times you are available to cover can be discussed in interviews, we will try and accommodate this as best we can.

The benefits of working for us is that you receive a FREE one hour treatment each month, weekly pay every Monday and you'll be working with a great team in a friendly environment.

To perform this job successfully of receptionist the individual must be able to complete all areas outlined for this position in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities necessary to meet the minimum job requirements.

What's expected:

- Coordinating salon administration

- Personal assistant to therapists

- Greeting customers by name

- Customer point of contact

- Ask to fill in forms (consultation)

- Process transactions (cash/cards) and issue receipts

- Answer phones, take messages, leave voicemails

- Check emails and respond when necessary

- Type up the sensitive information about clients into computer and then file away

- Have files out for staff ready to use/have them ready for next day

- Ask clients at the end of their session whether they'd like to rebook.

- Keep reception area clean, tidy and organised.

- Ordering new stock of amazon when running low

- Taking in any deliveries and trashing the boxes

- Refilling the water shelf and water fridge

- Sending emails to clients asking them to put their reviews on google

- Filling in the paper rota for the following week.

- Checking social media (Facebook and Instagram) and posting regularly

- Keep you Fresha daily diary updated with jobs completed throughout the day.

- Help with end of day duties

- Complete stock checks weekly and send to owner

- Clean rooms whenever possible

- Attend training meetings when required

Job Types: Full-time, Part-time, Freelance

Salary: £11.00 per hour

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Rochester: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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