Job Detail

Restaurant Receptionist - The Grill

Restaurant Receptionist - The Grill

Dorchester Collection

London, England

Job ID : 6646715131696846526f62616d315a4e49413d3d

Job Description :

Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.

Reference

2022-3235

Your future, our legacy

Division & Department

Food & Beverage - Restaurant

Job Title

Restaurant Receptionist - The Grill

Contract Type

Permanent

Status

Full time

Position Overview

Our Restaurant Receptionists are the first impression of our hotel! Entrusted with providing outstanding and seamless guest service. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

What you'll get

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:

  • Competitive salary and employee bonus scheme
  • Complimentary stays in our hotels, subject to availability with breakfast included
  • World-class training and development
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • Complimentary laundry service
  • Access to our online benefits and discounts platform
    Complimentary Chiropodist foot treatments and back rubs
  • Recognition schemes including our employee of the month programme
  • Social events throughout the year, including our summer boat party and winter ball
  • Complimentary meal whilst on shift at our staff restaurant
  • Employee Introductory Scheme - £750

What you'll do

A day in the life of our Restaurant Receptionists demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Restaurant Receptionists accomplish would be lengthy but the list below is essential to know.

  • Our Restaurant Receptionists are responsible for managing reservations and table allocations during their day. This will include meeting and greeting guests, seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best experience.
  • Sometimes our guests have special requests involving dietary requirements, food and drink preferences and even special occasions. Most of these requests are fulfilled by our Restaurant Receptionists.
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Restaurant Receptionists is to live their behaviours to continue to create our legacy.
  • Communication is what keeps our departments running perfectly. Our Restaurant Receptionists must communicate with other departments and extended hotel team in order to ensure the alignment remains.

What you'll bring

  • All of our employees are ambassadors of our Vision, Values and culture. Our Restaurant Receptionists do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
  • English is the primary language used in our hotel. Our Restaurant Receptionists must feel comfortable communicating in this language.

Position location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Company Details :

Name : Dorchester Collection

CEO : Christopher Cowdray

Headquarter : London, United Kingdom

Revenue : $100 to $500 million (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Hotels & Resorts

Sector Name : Hotel & Travel Accommodation

Year Founded : 1996

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Details

: London, England

: 25743 - 25883 GBP ANNUAL

: 270 days ago

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