Salary: From £38283-£47854

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

There is an excellent opportunity for multiple Business Analysts to join our teams in Peterborough, Stirling and/or Bristol. Within the role, you will be responsible analysing business requirements, assessing the impact of change, investigating options, developing, and recommending potential solutions to support business change delivery across.

The role will sit within the Correspondence team, and primarily work on policy migration from legacy systems to a new state-of-the-art system within Diligenta.

This is a great opportunity for an individual who is looking to step into the Financial Services to develop themselves within an organisation that is renowned for its high levels of success and support.

You'll be:

• Work with Transformation and the business stakeholders to ensure documented business requirements for customer facing letters / documentation are accurately translated into solution options
• Execute business analysis with business, IT and strategic partners on large/complex projects to identify,
  understand, challenge and agree requirements specifically for Correspondence
• Apply appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes)
• Interpret legislative and regulatory requirements and/or changes in order to assess the wider impact on business processes and system solutions
• Consult with the business, Transformation and strategic partners to identify, understand and challenge business issues and problems in order to explore underlying causes and recommend appropriate solutions or courses of action
• Support business acceptance testing activities, contributing to production Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Testing team

You should apply if you:

• Ideally have some experience working in the life and pensions sector and / or working on requirements specifications for customer facing letters
• Possess strong interpersonal skill
• Proficient in a wide range of information/data presentation techniques
• Have a good understanding of project methodologies and approaches
• Possess a systematic, disciplined and analytical approach to problem solving
• Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels

Benefits:

• Company pension scheme
• 25 days holidays + 8 bank holidays
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Discretionary annual bonus

If you are looking for the next step in your management career and are looking to establish yourself in one of the UK's largest Financial Services providers, then please apply.