Become part of the Castore team

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day.

Castore was created to bring a new level of performance to men’s and women’s sportswear. Our mission is to build the lightest, most durable, highest performing sportswear in the market. We leave no stone unturned in our search for performance enhancement and work only with world leading partners to push the boundaries of sportswear innovation and give our athletes an edge.

We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Castore partners with world class athletes and brands to drive innovation and superior performance. Our leading technical fabrics in sportswear are worn across the likes of Newcastle FC, McLaren, Redbull, Rangers FC, Andy Murray, Reiss and many more.

Castore is looking for people who can grow with the company and shares a passion for sport and self-improvement and we want you to be a part of our exciting journey. With a total of 26 locations across the UK and internationally every store has a unique experience and hosts an inspiring community of sport and quality training wear.

About the role:

This is an extremely rare opportunity to work for Castore as a Stadium Store Manager. In this role you will be driving ‘Service & Operations’ and ‘Commercial & Visual’. You will be responsible for inspiring your team to deliver the Castore customer and brand vision. You will support the team in delivering the service and sales proposition for the store and ensuring that the customer is at the heart of what we do. Your mission is to ensure we put the customer first – always. As the store manager you will have a variety of focus areas which means you are always learning new things, including growing sales and developing a service focused team who will continue to drive the business forward. You will also be responsible for supporting all operations within the store, both front and back of house.

Duties & Responsibilities:

• Guide and coach, the team to inspire a “customer first always” approach.
• Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales.
• Work closely with the area managers to ensure a smooth process is set up for the flow of stock, returning all stock and ensuring ‘All Sizes Out’ targets are achieved.
• Ensure that the team have the right training to deliver service expectations and that performance is managed ‘in the moment’ with regular feedback.
• React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs.
• Guarantee that stock loss and markdowns are constantly being driven down and managed appropriately.
• Ensure that our multi-channel services are managed appropriately and executed to a high standard i.e., order in-store and E-receipts and mobile and email capture.
• You will work towards Sale Plans and KPI targets by setting clear objectives and goals for you and your team to drive commercial results with a service focused approach.
• You have an excellent knowledge of the marketplace and competition to support commercial decisions.

• Build and manage close working relationships with club stakeholders

Qualifications/Requirements

Proven work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding. Basic numeracy and literacy, also have a good understanding of excel, and advanced verbal communication skills.

Castore Benefits:

• Enrolled in company Pension Scheme
• 70% Discount off full price and 25% off sale product in-store and online.
• Free uniform every 6 months.
• Free Hospitality tickets to football, cricket & motorsport events.
• Opportunities to support at sporting pop up events.
• 28 days holiday entitlement.
  

Castore offers a great work environment, a diverse and inclusive culture, and a passionate atmosphere for professional development. No matter the location, or the role, every Castore employee shares the same mission: Better Never Stops.